Privacy Policy
Last updated: October 2025

1. Introduction

Welcome to EriConcept (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website or providing us with your personal data, you agree to the terms of this Privacy Policy.

2. Who We Are

EriConcept is a UK-based creative media agency providing video production, photography, and digital content creation services for businesses and brands.

Business name: EriStudios Ltd
Trading name: EriConcept
Registered office: [Insert your business address]
Email: [Insert contact email, e.g., info@ericoncept.co.uk]
Company number: [Insert your Companies House registration number]

3. What Information We Collect

We may collect and process the following types of personal information:

Information you provide to us

• Name, company name, and contact details (email, phone number, address)

• Project briefs, creative preferences, or feedback

• Payment and billing details (if applicable)

• Any other personal information you choose to share with us

Information collected automatically

• IP address, browser type, and device information

• Usage data (pages visited, time spent on site, referring URLs)

• Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We use your personal data to:

• Provide and manage our services

• Communicate with you about projects, quotes, or support requests

• Process payments and invoices

• Improve our website and service offerings

• Send marketing or promotional content (only if you’ve opted in)

• Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity: To fulfil an agreement or provide a service

• Legitimate interests: To manage and improve our business and website

• Consent: For marketing communications or optional data collection

• Legal obligation: To comply with UK laws and regulations

6. How We Share Your Information

We may share your information with:

• Trusted third-party service providers (e.g., payment processors, hosting providers, CRM tools)

• Professional advisors (e.g., accountants, legal consultants)

• Authorities or regulators where required by law

We do not sell or rent your personal information to third parties.

7. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

When data is no longer needed, it will be securely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to safeguard your data from unauthorised access, alteration, disclosure, or destruction. However, no online service can guarantee complete security.

9. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent (where applicable)

• Object to or restrict processing

• Request data portability

To exercise these rights, contact us at [Insert contact email].

10. Cookies

Our website uses cookies to improve your browsing experience and analyse traffic. You can control or disable cookies in your browser settings. For more details, please read our Cookie Policy.

11. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with an updated “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

EriConcept (EriStudios Ltd)
Email: info@eristudios.com